Refund policy

Every plan comes with a 14-day money-back guarantee. Every exam also has free questions and a small AI allowance to try first.

14-day money-back

If you change your mind, email hello@exameds.com within 14 days of buying, from the address on your account, and tell us which exam plan it was. We refund the full amount. You do not need to give a reason.

After 14 days, plans are not refundable for a change of mind, for example if you pass your exam early or stop using Exameds.

Faulty service and payment errors

This does not affect your legal rights. Under the Consumer Rights Act 2015, digital content must be as described, fit for purpose and of satisfactory quality. If it is not, tell us and we will try to fix it. If we cannot, you are entitled to a refund, in full or in part. If a payment was taken in error, for example twice, we refund it.

To ask, email hello@exameds.com from the address on your account and tell us which exam plan it was and what went wrong. This applies at any time.

How it works

• Refunds go back to the card you paid with, through Stripe. They usually reach your account within 5 to 10 working days.
• When we refund a plan, its paid access ends and that exam goes back to the free trial. Your progress is kept.
• Plans do not renew automatically, so there is nothing to cancel and you will not be charged again unless you choose to buy again.

Contact

JARY LTD, Suite RA01, 195-197 Wood Street, London, E17 3NU. Email hello@exameds.com.

Last updated 28 October 2026. Back to home